Services · Managed Support
Managed AI support that keeps your assistant getting better after launch
An AI assistant is not finished at launch. Customers ask new questions, prices change and models improve. Our care plans review the conversations, retrain the assistant and keep it current, for a flat monthly fee.
Capabilities
What it does
Monthly conversation review
We read a sample of real conversations or calls, flag wrong or weak answers, and fix the training. You get a short monthly report: volumes, top questions, handover rate, and what we changed.
Retraining on new content
New services, prices, opening hours, policies or listings are added to the assistant within two working days of you sending them.
Model upgrades and cost checks
When better or cheaper AI models become available, we test them on your assistant and upgrade when it helps. We also check your monthly usage and tune it down where possible.
Uptime monitoring and alerts
We monitor the assistant, the channels and the integrations. If WhatsApp, your CRM or the model provider has an issue, we know before your customers tell you.
Small changes included
New quick replies, a tweaked greeting, a new handover rule, a form field added. Changes under about two hours are included in the plan.
Priority support
A WhatsApp line to the team that built your assistant, with a one-working-day response.
Step by step
How it works
A fixed scope and a fixed price at every stage. You see it working before you commit further.
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Start after launch
Every project includes two weeks of free tuning. The care plan begins after that, or whenever you choose.
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Monthly cycle
Review conversations, apply fixes, add new content, check costs, send the report.
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Quarterly check-in
A 30-minute call to review results and plan improvements, such as a new channel or a new workflow.
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No lock-in
No annual contract. The assistant keeps running without the plan; it just stops improving.
What you get
What’s included
Everything below is in the fixed price. Anything outside it is written into the scope before we start.
Your scope7 items, fixed price
- Monthly conversation or call review and fixes
- Retraining on new content within two working days
- Model upgrades and usage cost checks
- Uptime monitoring for channels and integrations
- Small changes (under about two hours each)
- Monthly report and quarterly check-in
- Priority WhatsApp support, one-working-day response
Pricing
Starting priceAED 1,500 per month
Care plans start from AED 1,500 per month for one assistant on one or two channels, billed monthly with no lock-in. Larger setups with several agents, workflows or channels are quoted after a short review. AI usage and WhatsApp message charges remain billed at cost.
By industry
Built for UAE industries
How teams in our four focus sectors use it.
Healthcare
New services, doctor schedules and insurance panels kept current.
Finance
Product and rate changes applied the same week, with a change log for compliance.
Real estate
New listings, launches and payment plans added as they come.
Hospitality
Seasonal menus, events and rates updated without a rebuild.
Do we need a care plan?
Not strictly. The assistant keeps working without one. Businesses whose content changes often, or who want someone watching the quality, get the most from it.
Can we add the plan later?
Yes, any time. We do a short review of the assistant first to catch anything that drifted.
What if we built our assistant elsewhere?
We can take over most chatbots and automations built on common platforms after a review. Ask us during the free audit.
Is there a contract?
No. Monthly billing, cancel any month.
How fast do you make changes?
New content within two working days. Urgent fixes, such as a wrong price, the same working day.
Free AI audit
Keep it improving
Add a care plan to any assistant we built, or ask us to review one built elsewhere.