Industries · Real Estate

AI for real estate in Dubai: every lead answered in minutes, every viewing booked

For developers and large brokerages in Dubai and the UAE. AI assistants that answer portal and WhatsApp leads instantly, qualify them, book viewings and keep the CRM honest, so your agents spend their time with buyers who are ready.

The problem

Where the time goes today

Three places where time and enquiries slip away before AI is in the picture.

  1. Leads go cold in the first hour

    Property Finder, Bayut, Meta ads and WhatsApp generate enquiries around the clock. An agent on a viewing cannot reply, and by the evening the buyer has spoken to three other brokers.

  2. Agents spend hours on unqualified enquiries

    Budget, timeline, mortgage status, nationality for ownership rules, ready or off-plan. The same questions, asked by hand, often never logged.

  3. The CRM does not reflect reality

    Leads sit in WhatsApp threads on personal phones. Follow-ups are missed, listings go out of date, and management cannot see the pipeline.

Use cases

What AI handles for real estate teams

Each one starts as a two-week pilot on a single channel, so you see results before you commit further.

  • Instant WhatsApp lead response and qualification

    Every new lead gets a reply within seconds in English or Arabic, answers to listing questions, and a short qualification: budget, purpose, timeline, financing, preferred areas. Qualified leads are assigned to an agent with the summary attached.

  • Viewing and call bookings

    The assistant offers real agent availability, books the viewing, sends directions and reminders, and reschedules without an agent’s involvement.

  • Listing questions answered from your inventory

    Price, size, payment plan, service charges, handover date, nearest metro. Pulled from your listing feed or CRM so answers stay current and consistent across agents.

  • Portal lead routing and CRM hygiene

    An agent that captures leads from Property Finder, Bayut, dubizzle and ad forms, deduplicates them, creates the CRM record and assigns by area, language or round-robin. Follow-up tasks are created automatically.

  • Off-plan launch handling

    For developers: register interest, answer payment plan and unit questions at scale on launch day, book sales centre appointments and send brochures, in both languages.

  • Tenancy and document automation

    Renewal reminders, Ejari and document collection, and tenant maintenance requests logged and routed for property management teams.

Compliance

Compliance and data handling

Real estate in Dubai operates under RERA and the Dubai Land Department, and customer data falls under the UAE PDPL. How we work within them:

  • Accurate, approved listing information only

    The assistant answers from your current inventory data and never invents availability or prices.

  • Clear AI disclosure and WhatsApp opt-in, with opt-out respected, which also protects your WhatsApp Business number quality rating.

  • Customer data in your CRM, not on personal phones, with scoped access per agent.

  • Permit and advertising rules stay with your team: the assistant links to approved listings with their Trakheesi permit details rather than generating new ads.

  • Audit trail of every lead touch, useful for commission disputes and management review.

Recommended services

Where to start

The services real estate teams usually begin with.

  • AI Chatbots

    On WhatsApp and the website for lead response, qualification and viewings.

    From AED 8,000

  • AI Agents and Automation

    For portal lead routing, CRM hygiene and tenancy workflows.

    From AED 15,000

  • AI Voice Agents

    For inbound call handling and viewing bookings.

    From AED 12,000 plus call minutes

  • Managed AI Support

    To keep listings and launches current.

    From AED 1,500 per month

FAQ

Questions we get asked

Ask us on WhatsApp

Does it connect to Property Finder and Bayut leads?

Yes. Leads arriving by email or through portal lead APIs are captured, deduplicated and pushed to your CRM, and the WhatsApp assistant follows up. We confirm the exact method for your portal plans during the audit.

Which CRMs do you support?

HubSpot, Zoho, Salesforce, Pipedrive, Bitrix24 and the property CRMs used in Dubai that have an API. If yours does not, leads go to a shared sheet with alerts until you switch to one that does.

Will buyers know they are talking to AI?

Yes, the assistant says so. Buyers reply because the response is immediate and useful. Once qualified, a named agent takes over in the same WhatsApp thread.

Can it use our agents’ existing WhatsApp numbers?

The assistant runs on a WhatsApp Business API number owned by the company. Agents can still use their own numbers for personal follow-up, but first response and qualification happen on the company number so nothing is lost.

How fast can we go live?

A WhatsApp lead assistant connected to your CRM is usually live in three to four weeks. A two-week fixed-fee pilot on one team or one project is the common first step.

Free AI audit

Stop losing leads after hours

Book a free audit and we will show the assistant handling a real listing enquiry in English and Arabic, with a fixed quote.