Services · AI Chatbots
AI chatbot development in Dubai for web, WhatsApp and Instagram
A chatbot that answers in English and Arabic, knows your prices and policies, captures the lead and hands over to a person when it matters. Built in Dubai for UAE businesses, live in two to four weeks.
Capabilities
What it does
Answers from your own content, not the internet
We train the assistant on your website, brochures, price lists, policies and FAQs. It answers only from that material and says “let me get a colleague” when it is unsure, so it never invents a price or a promise.
Lives where your customers already are
One assistant, three channels: a widget on your website, a WhatsApp Business number and Instagram DMs. The conversation history and lead data flow into one inbox and one CRM record.
Captures and qualifies leads around the clock
The bot asks the questions your sales team would ask, such as budget, location, timing and service needed, then creates the lead in your CRM and alerts the right person on WhatsApp or email. Enquiries at 11pm on a Friday get the same response as 10am on a Monday.
Books appointments and viewings
Connected to Google Calendar, Microsoft 365, Calendly or your booking system, it offers real slots, confirms them and sends reminders. Cancellations and reschedules are handled in the same chat.
Bilingual English and Arabic by default
The assistant detects the customer’s language and replies in kind, including Gulf Arabic phrasing rather than textbook Modern Standard Arabic. Right-to-left layout is handled in the web widget.
Human handover that actually works
Any conversation can be transferred to a named person with the full transcript attached. You set the triggers: a keyword, a complaint, a high-value lead, or simply the customer asking for a human.
Step by step
How it works
A fixed scope and a fixed price at every stage. You see it working before you commit further.
- 45 minutes
Free audit
We look at where your enquiries come from today, which questions repeat, and which channel matters most. You get a one-page summary with a fixed quote. No obligation.
- week 1
Content and conversation design
We collect your source material, agree the bot’s tone and name, map the top 30 to 50 customer intents, and define when it should hand over. You review a written conversation plan before anything is built.
- weeks 2 to 3
Build and train
We build the assistant, connect the channels and your CRM or calendar, and test it against real past enquiries. You get a private test link and a WhatsApp sandbox number to try it yourself.
- week 4 onwards
Launch and tune
We go live on your domain and number, monitor every conversation for the first two weeks, and fix gaps in the training. After that, a care plan keeps it improving every month.
Integrations
Works with the tools you already use
If your system has an API, we can usually connect it. If it does not, we find a sensible workaround and say so in the scope.
Channels
Website widget (WordPress, Shopify, Webflow or any site), WhatsApp Business API, Instagram DMs, Facebook Messenger.
CRM
HubSpot, Zoho, Salesforce, Pipedrive, Odoo, Bitrix24.
Calendars and booking
Google Calendar, Microsoft 365, Calendly, Cal.com, clinic and salon booking systems with an API.
Helpdesks and inboxes
Freshdesk, Zendesk, Intercom, a shared Gmail or Outlook inbox.
Payments
Stripe, Tap, PayTabs and Telr payment links sent inside the chat.
Other
Google Sheets, Airtable, Slack, Microsoft Teams, Zapier and Make for anything else.
What you get
What’s included
Everything below is in the fixed price. Anything outside it is written into the scope before we start.
Your scope10 items, fixed price
- Conversation design document covering intents, tone and handover rules
- Assistant trained on your content, with a monthly retraining in the care plan
- English and Arabic, with other languages on request
- Website widget styled to your brand, or WhatsApp and Instagram setup with Meta verification support
- Lead capture into your CRM or a shared sheet
- Appointment booking where needed
- Human handover with full transcript
- Analytics dashboard: conversations, top questions, leads created, handover rate
- Two weeks of post-launch monitoring and tuning
- Training session for your team
Pricing
Starting priceAED 6,000
A website chatbot starts from AED 6,000. A WhatsApp chatbot starts from AED 8,000, which includes WhatsApp Business API setup. Both are one-off project fees. Meta’s own WhatsApp message charges and the AI usage cost are billed at cost and are usually a small monthly amount at normal enquiry volumes.
Care plans from AED 1,500 per month cover monitoring, retraining on new content, model upgrades and small changes. Not sure yet? A two-week fixed-fee pilot on one channel lets you measure real results before committing to the full build.
By industry
Built for UAE industries
How teams in our four focus sectors use it.
Healthcare
Appointment booking, insurance questions and pre-visit instructions for clinics, built around DHA and PDPL rules.
Finance
First-line support, product questions and document collection for banks, fintechs and insurers, with no advice given by the bot.
Real estate
WhatsApp lead qualification, listing questions and viewing bookings for developers and brokerages.
Hospitality
Reservations, room and menu questions, and guest requests in the guest’s own language.
How long does it take to build an AI chatbot in Dubai?
A website chatbot typically takes two to three weeks from kick-off. A WhatsApp chatbot takes three to four weeks, because Meta’s WhatsApp Business API verification adds a few days. Complex CRM integrations add time, which we confirm in the quote.
Does the chatbot speak Arabic?
Yes. Every assistant we build handles English and Arabic by default and switches based on what the customer writes. We test Gulf Arabic phrasing specifically, because customers notice when a bot sounds like a textbook.
Will it make things up?
It answers only from the material you approve. When a question is outside that material, it says so and offers to connect the customer to a person. We review every conversation during the first two weeks and close the gaps.
Can it connect to my CRM?
Yes. HubSpot, Zoho, Salesforce, Pipedrive, Odoo and Bitrix24 are standard. If your CRM has an API, we can connect it. If it does not, leads go to a Google Sheet and an email or WhatsApp alert.
What does WhatsApp Business API cost in the UAE?
Meta charges per template message you send, with the rate set by message category and country. Replies within 24 hours of a customer’s message are free. For most UAE businesses it works out to a modest monthly amount. We set it up on your own Meta Business account, so you own the number and pay Meta directly.
Where is our customer data stored?
Conversations are stored in your own accounts wherever possible (your CRM, your WhatsApp Business account). AI processing happens with providers that do not train on your data. We document the data flow so you can meet UAE PDPL requirements, and we can add consent messages and data retention limits.
What happens after launch?
The first two weeks of monitoring and tuning are included. After that, you can run it yourself, or take a care plan from AED 1,500 per month and we keep it improving.
Free AI audit
Book your free audit
Tell us where your enquiries come from and we will show you what a chatbot would handle, with a fixed price. 45 minutes, no obligation.